Last updated March 2026. This policy explains how ArveClub collects, uses, and protects your personal data.
We collect information you provide directly: email address and username during registration, and transaction data (deposit/withdrawal amounts, wallet addresses) when you use our services. We automatically collect device information (browser type, operating system), IP address, pages visited, and game activity (bets placed, outcomes, session duration). We use cookies and similar technologies for authentication, preferences, and analytics.
We use your information to: operate and maintain your account, process deposits and withdrawals, provide customer support, detect and prevent fraud or abuse, enforce our Terms of Service, comply with legal obligations (including anti-money laundering regulations), improve our platform and game offerings, and send service-related communications. We do not sell your personal data to third parties.
If you are in the European Economic Area (EEA), we process your data under the following legal bases: (a) Contract, to provide our services as agreed in the Terms of Service; (b) Legal Obligation, to comply with anti-money laundering, tax, and gambling regulations; (c) Legitimate Interest, to prevent fraud, improve our platform, and ensure security; (d) Consent, for optional communications and non-essential cookies, which you can withdraw at any time.
We share your information only with: payment processors (for deposit/withdrawal processing), blockchain networks (wallet addresses are inherently public on-chain), hosting and infrastructure providers (encrypted at rest and in transit), legal authorities when required by law or valid legal process, and affiliated companies within LM Game Labs for platform operation. All third-party processors are bound by data processing agreements.
Account data is retained for as long as your account is active. After account closure, we retain transaction records for 5 years to comply with anti-money laundering regulations. Game history is retained for 1 year after your last session. You may request deletion of non-regulated data at any time. Anonymized and aggregated data may be retained indefinitely for analytics.
You have the right to: access your personal data and receive a copy (data portability), correct inaccurate data, delete your data (subject to legal retention requirements), restrict or object to processing, withdraw consent for optional processing, and lodge a complaint with your local data protection authority. To exercise any of these rights, contact us through live chat or email.
We use essential cookies for authentication and session management (these cannot be disabled). We use analytics cookies to understand platform usage and improve our services. You can manage cookie preferences through your browser settings. Disabling essential cookies will prevent you from using the platform. Third-party cookies are limited to analytics providers only.
We implement industry-standard security measures including: TLS/SSL encryption for all data in transit, AES-256 encryption for data at rest, secure password hashing (bcrypt), rate limiting and brute-force protection, regular security audits, and access controls with principle of least privilege. Despite these measures, no system is 100% secure. We encourage you to use strong passwords and enable two-factor authentication.
Your data may be processed on servers located in the European Union (Germany). If data is transferred outside the EEA, we ensure adequate protection through Standard Contractual Clauses or equivalent safeguards as required by GDPR.
ArveClub is not intended for anyone under the age of 18 (or the legal gambling age in your jurisdiction). We do not knowingly collect personal information from minors. If we discover that a minor has created an account, we will immediately terminate the account and delete all associated data.
We may update this Privacy Policy from time to time. Material changes will be communicated through the platform at least 14 days before taking effect. Continued use of ArveClub after changes constitutes acceptance. We recommend reviewing this policy periodically.
For privacy-related inquiries, data access requests, or complaints, contact us through live chat support or email. We aim to respond to all requests within 30 days. Data Controller: LM Game Labs.